These Terms & Conditions govern your use of the cuci100 platform and all related services. Please read them carefully before registering an account or placing any bets. By accessing cuci100, you agree to be bound by these terms in their entirety.
These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Member", "Player", "User") and cuci100 ("the Platform", "we", "us", "our"), the operator of the online gambling and sports betting platform accessible at https://cuci100.cam and all associated subdomains and mobile applications.
By registering an account, accessing the Platform, or placing any wager through cuci100, you unconditionally accept and agree to be bound by these Terms, together with our Privacy Policy and Responsible Gambling Policy, each of which is incorporated herein by reference.
If you do not agree to any part of these Terms, you must not use the Platform. We reserve the right to update or amend these Terms at any time. Continued use of the Platform following any amendment constitutes your acceptance of the revised Terms.
⚠️ Important Notice: cuci100 is strictly for individuals aged 21 years and above. If you are under 21 years of age, you are not permitted to access, register on, or use this Platform in any capacity. By proceeding, you confirm that you meet this minimum age requirement.
In these Terms, the following definitions apply unless the context requires otherwise:
Registration and use of the Platform is strictly limited to individuals who are 21 years of age or older. cuci100 takes underage gambling extremely seriously and applies robust age verification controls at both registration and during periodic KYC reviews. Any account found to belong to an individual under the age of 21 will be closed immediately, all associated funds will be forfeited, and the matter may be reported to relevant authorities.
The Platform is operated and offered primarily for users in Malaysia. Members are responsible for ensuring that accessing and using the Platform is lawful in their jurisdiction. cuci100 does not knowingly accept registrations from jurisdictions where online gambling is expressly prohibited. Members accessing the Platform from outside Malaysia do so at their own risk and discretion.
Each individual is permitted to hold only one registered Account on the Platform. Creating multiple accounts — whether under the same or different identities, payment methods, or devices — is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of all balances. If you suspect a duplicate account has been created in your name, contact our support team immediately.
You must provide accurate, complete, and truthful information at registration. cuci100 reserves the right to require documentation to verify your identity, address, and payment ownership at any point. Failure to provide satisfactory documentation within the timeframe requested may result in account suspension or closure.
You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any two-factor authentication codes. You must not share your login details with any third party. cuci100 will not be liable for any loss or damage arising from unauthorised access to your account caused by your failure to safeguard your credentials. If you suspect unauthorised access, contact support immediately.
To comply with anti-money laundering obligations and platform security standards, cuci100 may request KYC documentation at any stage, including prior to processing withdrawals. Acceptable documentation typically includes a valid national identity card (MyKad), passport, proof of residential address, and proof of payment method ownership. Withdrawal processing may be paused pending successful KYC completion.
The following activities are strictly prohibited and will result in immediate account suspension or termination:
By using the Platform, you confirm that you access and use cuci100 solely for personal entertainment purposes. You agree not to use the Platform for any commercial purpose, nor to copy, reproduce, distribute, or exploit any portion of the Platform's content, data, odds, or intellectual property without our express written consent.
cuci100 provides access to the Platform on an "as available" basis. While we maintain a target uptime of 99.9%, we do not guarantee uninterrupted availability and accept no liability for losses incurred due to temporary unavailability, technical maintenance, or force majeure events.
All content on the Platform — including game results, bet settlements, and account balances — is subject to final confirmation by cuci100's back-end systems. In the event of any discrepancy between what is displayed on your screen and our server records, the server records shall be conclusive.
cuci100 accepts deposits and processes withdrawals exclusively in Malaysian Ringgit (MYR). Accepted payment channels include Maybank, CIMB, Public Bank, Hong Leong Bank, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX Online Banking. Available methods may vary and are subject to change without prior notice.
The minimum deposit amount is RM30. Minimum withdrawal amounts and maximum daily withdrawal limits vary by membership tier as follows:
cuci100 targets withdrawal processing within 15 minutes for verified accounts during operating hours (8:00am – 2:00am MYT). Withdrawals may take longer if KYC verification is pending, if the withdrawal triggers an internal compliance review, or if technical issues affect third-party payment processors. cuci100 accepts no liability for delays attributable to third-party financial institutions.
All deposits must be made from payment accounts or instruments owned by and registered in the name of the cuci100 Member. Third-party funding is strictly prohibited. Withdrawals will only be processed to the same payment method used for the originating deposit, where technically feasible, as an anti-money laundering control measure.
ℹ️ Note: cuci100 does not charge transaction fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own charges, over which cuci100 has no control.
All bonuses, free credits, cashback offers, and promotional incentives offered by cuci100 are subject to specific promotional terms and conditions published at the time the offer is made. In the absence of specific terms, the following general conditions apply.
Bonus Funds are subject to a minimum turnover requirement before they may be converted to withdrawable Balance. The applicable turnover multiplier will be stated in the specific bonus offer terms. Unless stated otherwise, the standard turnover requirement for welcome bonuses is 20x the bonus amount. Wagers placed on certain game types (as specified per promotion) may not count toward turnover requirements.
cuci100 reserves the right to void bonuses and associated winnings, and to close accounts, where bonus abuse is suspected. Bonus abuse includes but is not limited to: creating multiple accounts to claim multiple welcome bonuses; placing low-risk, hedge, or arbitrage bets with the intent of meeting turnover requirements without genuine gameplay risk; and using bonus funds in a manner inconsistent with the spirit of the promotion.
Bonus Funds not activated or utilised within the validity period specified in the relevant promotion will expire and be removed from the account automatically. cuci100 will not reinstate expired bonus credits under any circumstances.
All wagers placed on the Platform are subject to cuci100's betting rules applicable to the relevant product (sports betting, live casino, slots, etc.). By placing a wager, you confirm that you have read and understood the applicable rules.
cuci100 reserves the right to limit maximum bet amounts, restrict betting markets, or cancel any wager that cuci100 in its sole discretion determines has been placed in error, placed on a corrupted or mispriced market, or placed in violation of these Terms. Winnings from cancelled wagers will be reversed.
For sports betting, cuci100 targets settlement within one hour of the relevant event concluding. Settlement timing for in-play markets, postponed events, and contested results may vary and will be handled in accordance with the applicable product rules.
cuci100 is deeply committed to promoting responsible gambling and takes active steps to protect vulnerable players. You may access deposit limits, session time limits, cooling-off periods, and self-exclusion options directly from your account settings at any time.
If you believe that you or someone you know may have a gambling problem, we encourage you to visit our Responsible Gambling page for detailed resources and support information. All responsible gambling features are available without requiring contact with our support team.
All content on the Platform — including but not limited to logos, trademarks, graphics, text, software, data compilations, game designs, and promotional materials — is the intellectual property of cuci100 or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only. This licence does not extend to reproducing, distributing, modifying, or commercially exploiting any Platform content.
To the fullest extent permitted by applicable law, cuci100 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Platform, including losses from interrupted service, data loss, unauthorised account access (where not caused by our negligence), or any outcome of betting activity.
cuci100's total aggregate liability to any Member in connection with any single event or series of related events shall not exceed the total amount deposited by that Member in the 30 days preceding the event giving rise to the claim.
cuci100 reserves the right to suspend or terminate any Member's account at any time, with or without prior notice, for any of the following reasons:
Where an account is closed for a breach of these Terms, cuci100 may withhold any outstanding Balance pending investigation. Where an account is closed for legitimate, non-breach reasons (such as self-exclusion), any verified real-money Balance will be returned to the Member via their registered payment method within a reasonable timeframe.
cuci100 reserves the right to amend, update, or replace these Terms at any time. Where amendments are material, we will provide notice via a platform notification or email to the registered address on file. The revised Terms will display the updated "Last Updated" date at the top of this page. Your continued use of the Platform following the effective date of any revision constitutes your acceptance of the amended Terms.
If you do not agree to the revised Terms, you must cease using the Platform and may request account closure by contacting our support team.
These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising from or in connection with these Terms or your use of the Platform shall first be submitted to cuci100's customer support team for internal resolution. cuci100 aims to resolve all disputes within 14 business days of receipt of a formal written complaint.
Where a dispute cannot be resolved through our internal process, both parties may agree to submit the matter to independent arbitration or mediation. The language of all dispute proceedings shall be English.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact our support team through the following channels:
When contacting us regarding a dispute or complaint, please include your registered username, a description of the issue, and any supporting documentation. This will help us handle your query as efficiently as possible.
Related Policies: These Terms should be read alongside our Privacy Policy and Responsible Gambling Policy, which form part of the full agreement between you and cuci100.
Our Terms are written to be fair and transparent — protecting both our Members and the integrity of the Platform.
All games on cuci100 are certified for fairness. Our platform rules are designed to ensure no player is disadvantaged by opaque or inconsistently applied policies.
Withdrawal conditions are stated clearly upfront. There are no hidden conversion fees on MYR transactions, and our payout timelines are published and monitored internally.
Turnover requirements and bonus expiry conditions are clearly stated on every promotion page. We do not bury conditions in fine print — if it affects your funds, we say it plainly.
We enforce KYC, apply 256-bit SSL encryption, and support two-factor authentication to protect every Member's account and funds at all times.
Deposit limits, session timers, and self-exclusion are Member-controlled tools — no need to contact support to apply them. Your wellbeing is part of our Terms, not a footnote.
All disputes are handled through a structured internal process with a 14-business-day resolution target. Every complaint is logged, reviewed, and responded to in English.
Our Malaysia-based support team is available daily from 8:00am to 2:00am MYT. We are happy to explain any clause in plain language.
For responsible gambling support, visit our Responsible Gambling page. 21+ only.